Shipping & Returns
We accept Credit Card and Paypal payments. Any sales that occur in PA will incur the 6% sales tax due at checkout.
Any EXTRA CHARGES or FEES THAT YOUR COUNTRY MAY CHARGE AT TIME OF DELIVERY IS THE BUYERS RESPONSIBILITY.
Some countries apply an extra import charge - the buyer is responsible for this charge.
Depending on the item you are ordering, there is a turn around time regarding the shipping. Most of my shop's items are made to order, so you have to keep in mind that depending on size of order and type, will be the shipping time. If the item is in stock ready to be shipped, it will take 3 to 5 business days for final destination, in some cases it may take longer, but it is not usual. If the order is placed on a weekend, the item or items will be shipped on the next business day.
REFUNDS AND EXCHANGES
Buyer pays return shipping on all returns.
If you receive an item that got damaged in shipping please contact me and provide me with pictures of item, damage, and packaging. I can not re-process an order without these noted pictures for proof of damage and issue.
I do not accept returns on custom orders or special wedding /bridal sashes.
I will accept returns within 7 days of you receiving your item. Buyer pays return postage and must include a tracking number. Once I receive the returned item I will credit your orig form of payment (less original shipping and return postage)
I do not accept returns on any custom items. Unless I have made a mistake with spelling or error on my behalf. All returns must have tracking number info.
ADDITIONAL POLICIES AND FAQS
Please make sure to contact me with all appropriate details of your order, as I want to make sure that my customers are completely satisfied with my work and orders
I am not taking wholesale orders at this time.
All items come from a NON-SMOKING work studio.
(My studio is pet friendly.)